Payment Policy

Secure & Transparent Payments

We accept:
• All major credit/debit cards (Visa, MasterCard, American Express, Discover)
• PayPal
• Apple Pay & Google Pay (on mobile)

No hidden fees • No processing fees • No surprise charges

The total shown at checkout = product price + shipping only.
Free shipping automatically applied on US orders $100+.

Security – Your Payment Is 100% Safe

• All transactions are processed through Stripe Stripe and PayPal — both PCI-DSS Level 1 compliant
• We never see or store your full credit card number
• Entire site protected by 256-bit SSL encryption
• Fraud monitoring active on every order

When Will My Card Be Charged?

Immediately upon placing your order (because every item is custom made-to-order).

Refunds

All refunds are processed according to our Refund & Return Policy.
Refunds are returned to the original payment method within 5–7 business days of approval.

Failed or Declined Payments

If your payment is declined, you will receive an email. Common reasons:

• Insufficient funds
• Incorrect billing address
• Card blocked for international purchase

Simply try another card or contact your bank.

Contact Us

Questions about payment? Reach us at:
Email: support@fadogear.com
Phone: +1 (425) 332-5119 (Mon–Fri, 9 AM – 5 PM PST)