Payment Policy

At Fadogear, your security and convenience are our top priorities. We use trusted, industry-standard payment providers to ensure a safe and seamless checkout experience.

Accepted Payment Methods

We currently accept the following payment options:

Credit & Debit Cards

  • Visa

  • Mastercard

  • American Express

  • Discover

Payments are securely processed through Stripe — we do not store or have access to your card details.

Digital Wallets

  • PayPal

  • PayPal Credit (if available)

  • Shop Pay (optional depending on your platform)

  • Apple Pay / Google Pay (on supported devices)

Secure Checkout

All payments are protected using:

  • SSL (Secure Socket Layer) encryption

  • PCI-DSS compliant payment gateways

  • End-to-end encrypted transactions

  • Fraud detection and anti-bot validation

Your payment information is never stored on our servers.

When Will My Payment Be Charged?

Your payment will be charged immediately upon checkout, as each item is made-to-order and sent to production right away.

Billing Information Requirements

To ensure successful payment verification:

  • Use the correct billing address associated with your card

  • Use your full name as shown on the card

  • Avoid using VPNs or mismatched country/region information

Incorrect billing information may cause declined payments.

Order Confirmation

After a successful payment, you will receive:

  1. Order Confirmation Email

  2. Production Updates (optional)

  3. Shipping Notification + Tracking Number

If you do not receive an email, please check Spam/Junk or contact us.

Payment Verification

In some cases, our payment providers may require additional verification to prevent fraud, such as:

  • Requesting 3D Secure authentication

  • Flagging high-risk transactions

  • Declining mismatched billing/shipping info

If this happens, please try another card or contact your bank for approval.

Failed or Declined Payments

A payment may fail due to:

  • Incorrect billing address

  • Insufficient funds

  • Bank restrictions

  • VPN / Proxy use

  • IP mismatch

  • International payment blocks

If your payment continues to fail, please:

  1. Contact your bank

  2. Try another payment method

  3. Contact our support team

Refunds for Payments

Refunds follow our Refund & Replacement Policy and are issued to the original payment method:

  • Credit/Debit Card refunds: 3–7 business days

  • PayPal refunds: usually instant

  • International banks: up to 10 business days

Processing times depend on your bank or payment provider.

Questions About Payment?

If you experience any payment issues or need help placing an order, our support team is here for you.

Fadogear (Operated by Fadova LLC)
Email: support@fadogear.com
Phone: +1 (425) 332-5119
Address: 30 N Gould St Ste R, Sheridan, WY 82801, USA
Support Hours: Monday–Friday, 9:00 AM – 5:00 PM PST

We aim to respond to all inquiries within 24–48 business hours.